About Vivint
Vivint has been supplying home security to customers in the US for over the last 20 years. They have almost 2 million customers and their service come with a wide range of equipment for security and home automation. They have everything from video doorbells and remote locks to HD cameras and motion sensors. By paying for the equipment upfront, Vivint gives its users the option to avoid contracts altogether. Customers can finance equipment up to 60 months at 0% APR on approved credit. Still operating out of its Provo, UT headquarters, Vivint comes highly recommended by customers and trusted by sources like Forbes, Fast Company, and Tech Crunch. Not only because it’s a one-stop-shop for home security and automation but also because of its professional installations, 24/7 monitoring, and much more. Keep reading to learn more about Vivint and what it can offer.
Vivint employs a number of unique features for securing homes across the US, as well as more popular and essential choices. Here are just a handful of them:
Professional Monitoring
Vivint provides several plans for adding 24/7 professional monitoring to your system. Their teams are trained to act on different types of emergencies in your home and will contact you and the relevant authorities within seconds of a breach of your system.
Smart Home Automation
You can control all the smart devices in your home with Vivint. Having their smart home automation system means with just a control panel or the app, your equipment can be monitored and armed from anywhere. It’s so you can keep an eye on the house even after you’ve gone to work or on vacation.
Cloud Storage
Using cloud storage is an effective way of backing up all the recordings and photographs from your home’s devices. Should someone break into your home, you’re going to want to keep the footage as evidence. You can rest assured knowing your Vivint devices take care of it automatically.
Military ProtectionVivint recognizes that those in the forces need security systems, especially for when they’re away. Having smart devices in their homes back in the states means they can keep an eye on their families while out on deployment, as well as track any unwanted activity at the house.
Contract & Packages
Vivint offers three main home security packages and the chance to customize with new equipment at any point. The packages they offer come with a set range of devices that varies depending on the one you choose. If you opt for professional installation, you’ll have to pay a fee, typically between $49 and $199, though they often run promotions that make it free or reduces the price. All plans come with a Vivint SkyControl Panel and if you’re wanting to choose the monthly option, you’re required to make a minimum purchase of $599.99. These are their three basic plans:
Smart Security Monitoring - $29.99 /mo
- Mobile Access
- Entry, Smoke, and CO Detection
- Medical Pendant Support
- 24/7 Monitoring
Smart Home Monitoring - $39.99 /mo
- Mobile Access
- Entry, Smoke, and CO Detection
- Medical Pendant Support
- 24/7 Monitoring
- Smart Home Integration
Smart Home Video Monitoring - $44.99 /mo
- Mobile Access
- Entry, Smoke, and CO Detection
- Medical Pendant Support
- 24/7 Monitoring
- Smart Home Integration
- Video Surveillance
Contract Termination
Canceling is only for those who opted to spread their equipment costs across 60
months. Vivint lets you exit a contract under extenuating circumstances such as
bankruptcy, but they don’t offer a 30-day money-back guarantee like most providers.
Instead, customers have a three day return window so customers who finance their equipment will
want to be sure Vivint is something that they can commit to long-term.
Equipment & Devices
Vivint provides plenty of equipment options for both home security and automation. Some of their most popular items can be found below.
HD Video Cameras
Vivint’s HD video cameras can be placed both inside and outside the home. They’re designed to spot human motion and will start recording the moment it comes into the frame. You’ll receive an immediate notification to your device where you can record, stream, and store the footage.
Remote Door Locks
The remote door lock pairs great with the smart bell to offer total wireless entry control for your home. You can easily arm and disarm the locks on all your home’s doors with your smartphone or the control panel. It’s pretty useful if you can’t remember whether you locked your house up or not.
Smart Thermostat
The thermostat allows you to control your home’s temperature from anywhere with your smartphone. They’re also able to help you optimize your home’s heating and usage to save you money on your bills and help you spend exactly what you can afford and nothing more.
Garage Door ControllerThe garage door controller can be used to remotely open and close the door, whether you’re at home or not. They also come equipped with a sensor that triggers an alarm should anyone try and tamper with it.
Customer Service
Vivint’s customer support is reachable through various outlets and is available every day of the week. They’re contactable through email, toll-free phone, and even have a live chat service, something a lot of providers don’t offer. Should you run into any emergencies, you’ll still be able to contact the monitoring center 24/7.
Vivint’s website is filled with tons of information on how you can make the most out of your system. They also run a blog, so users can keep up to date with new products and features added to their service.
System Review
Vivint has been looking after homes across the US and parts of Canada for a long time. It’s popular for its customization options and flexibility on plans, though if you want to spread the cost it does mean signing up for an unnecessarily long, 60-month contract. If this isn’t an issue for you then Vivint can be the provider you’re looking for. If you can afford the upfront cost, you can go totally contract-less as none of their plans charge for 24/7 professional monitoring.
Vivint has a wide selection of home-automation equipment and users can upgrade it whenever they want by buying more pieces. That means you’ll be able to control lights, doors, temperature, and more with your smartphone and voice-control devices.